An Equal Opportunity Employer

​​​​Kalamazoo County Consolidated Dispatch Authority (KCCDA) considers applications for all positions without regard to race, color, sex, age, religion, national origin, marital status, a person's political affiliation, sexual orientation or gender identity, height, weight, disability, citizenship status, genetic information or any other legally protected status.

Emergency Communications Officer (ECO) I

Position Summary

Under the direct supervision of an assigned Dispatch Supervisor and the general supervision of the Executive Director and Deputy Director, Emergency Communications Officer I answers and processes emergency and non-emergency calls for law enforcement, fire, medical or other emergency services, and receives and processes queries thru criminal justice and Law Enforcement Information Network (LEIN) systems. This position performs an essential public safety function and shall be available for work in all conditions and in the event of an emergency.

Minimum Requirements
High school diploma or equivalent and a minimum of one year of progressively more responsible experience in customer service and/or communications. Prior experience in law enforcement, fire service, EMS, or emergency response dispatch experience is preferred. KCCDA, at its discretion, may consider an alternative combination of education and experience.

Status:  Full Time / FLSA Non-Exempt

Hourly Wage Scale:  $17.19 - 21.27 (6 steps / 5 years)

Application Deadline:  September 13, 2019 at 3:00 p.m.


We are currently accepting Applications for the following positions:

Qualified applicants must submit a Letter of Interest, Updated Resume, and KCCDA's Application for Employment in order to be considered as having applied for the position(s). 


Application packets can be submitted electronically to cmccomb@kccda911.org or via postal service to the following address:  Kalamazoo County Dispatch Authority, 7040 Stadium Drive, Kalamazoo, MI  49009.  


For more information on our organization and the above positions, attend our Recruitment Open House at 5:30 p.m. on Thursday, September 5, 2019 at 7040 Stadium Drive, Kalamazoo!


 

Employment Opportunities

​​Emergency Communications Officer (ECO) II

Position Summary

Under the direct supervision of an assigned Dispatch Supervisor and the general supervision of the Executive Director and Deputy Director, Emergency Communications Officer II answers and processes emergency and non-emergency calls for law enforcement, fire, medical or other emergency services; dispatches calls for service and maintains radio communications with all public safety agencies; receives and processes queries thru criminal justice and Law Enforcement Information Network (LEIN) systems.  This position performs an essential public safety function and shall be available for work in all conditions and in the event of an emergency.

Minimum Requirements
High school diploma or equivalent and a minimum of one year of progressively more responsible experience in a public safety answering point environment.  KCCDA, at its discretion, may consider an alternative combination of education and experience.

Status:  Full Time / FLSA Non-Exempt

Hourly Wage Scale:  $19.38 - 26.32 (9 steps / 8 years)

Application Deadline:  September 13, 2019 at 3:00 p.m.


Governmental collaborative to create an efficient and non-duplicative way of providing cost effective and efficient response to public safety emergency services, including the dispatch of emergency police, fire, and medical services within Kalamazoo County.

Do you have prior 911 and/or Public Safety Dispatch Experience?  If so, this may be for you...

Kalamazoo County 

Consolidated Dispatch Authority​​​​